Create an account

If you don't already have an Autodesk account, you can easily create one, either from your software when you start it for the first time or from your browser. If an account has been deleted, you can recover it within five days after the account deletion request.

Creating an account when you start your software for the first time

When you start your Autodesk software for the first time, you'll see an authentication screen with the title of Let's Get Started. There, you'll choose to sign in with an Autodesk ID, a serial number, or a network licence. It's easy to choose the correct option:

• Select Autodesk ID if the confirmation email for your subscription didn't include a serial number or product key. This scenario is the common one for most customers. Your browser will open to the sign-in page for Autodesk account, where you'll see the option to create an account if you're new to Autodesk.
• Select Serial number if you have a serial number or product key. If you don't already have an account, you'll see the option to create one.
• Select Network license if you use a network server to manage licences. If unsure, ask your administrator for the server name to enter for the licence.

Creating an account from the Autodesk sign-in page on your browser

#You can also create an account by going to the URL of the Autodesk product that you want to access or by visiting profile.autodesk.com . There, select Create Account and follow the onscreen instructions. In some cases, you may be asked to enter a code that is emailed to you to protect your identity.

Recovering an account

1. Click Recover My Account in your confirmation email.

2. Do one of the following:

   • Click Recover My Account in your confirmation email.

   • Sign in to your account from a product if your account was closed within the past five days. You'll be redirected to a recovery procedure. 

   • Sign in to your account from profile.autodesk.com/security

3. Under Delete Account and Data, click Recover My Account.

4. Enter the email address of the account you want to recover.

5. If your account is recoverable, provide the information requested to verify your identity. 

Note: After the fifth day and until the 45th day, the associated email address can’t be used to sign in to the account or to create a new account. After 45 days, you’ll be able to create a new account with the same email address. Also, be sure that noreply@signin.autodesk.com and noreply@autodesk.com has been allowlisted by your organisation. 

Autodesk recommends that you secure your identity and design data with a strong, unique password that isn't easily cracked or deduced.  Avoid phrases, names and birth dates. Your password must meet these requirements:

• Minimum of 10 characters
• At least 1 uppercase and 1 lowercase letter
• At least 1 symbol
• At least 1 number
• Not similar to email address
• Not greater than 50 characters 
• Cannot reuse last password

You can improve security on your account by enabling two-step authentication. To learn how to do this, see Security and privacy settings.